Surveillance operator/Security Officer Job at nLeague, Nashville, TN

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  • nLeague
  • Nashville, TN

Job Description

Job ID: 65123

Department : TN DOT

Position : Transportation Technician 3

Location : 6601 Centennial Blvd Nashville, Tennessee 37243

Duration : 9+ Months

Job Description:

Specific Skills Required:

  • Monitor roadways via traffic surveillance cameras and detection systems.
  • Monitor all traffic devices and computer equipment associated with the system.

Description:

  • Transportation Technician 3 also called TMC Tech III - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic.
  • They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.
  • The initial contract will be for 30-90 days but is subject to extension upon good performance.

This requisition is for a resource to work the weekend shift:

  • Saturday 8 AM to 8:30 PM
  • Sunday 8 AM to 8:30 PM
  • Monday 8 AM to 8:30 PM

Duties of the position:

  • To perform functions with minimal supervision and to follow established procedures.
  • To identify the more complex issues and defer those to a supervisor.
  • To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
  • To monitor roadways via traffic surveillance cameras and detection systems.
  • To monitor all traffic devices and computer equipment associated with the system.
  • To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
  • To become familiar with the roadways and to understand the purpose and location of traffic devices.
  • To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
  • To perform other duties as assigned.

Qualifications and Experience:

  • Customer Service experience ( highly preferred )
  • Experience contributing within a team environment
  • Solid communication skills
  • Basic computer knowledge
  • Operational knowledge of MS Office and MS Outlook
  • Dispatch or call center experience ( highly preferred )

Job Tags

Contract work, Shift work, Weekend work,

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