Job Description

 
Requisition ID: 871613 
Store # : L00013 LC Labor - NY 5th 
Position: Full-Time

 

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

GENERAL FUNCTION

This position is responsible for developing and supporting scheduling, forecasting, and management of labor staffing for the LensCrafters brand. Oversees development, delivery, and evaluation of WFM methodologies necessary to maintain approved performance standards including assignment of staff as needed throughout the workday.

MAJOR DUTIES AND RESPONSIBILITIES

• Develop labor models to support Labor Plan,Forecast by Store, by position mix, and productivity.
• Responsible for financial modeling to ensure plans work with financial architecture.
• Work with Compensation to understand impact to job title groups.
• Work with business partners across organizations and Brands to deliver on LC labor expectations and influence EssilorLuxotica retail labor evolution.
• Monthly forecast of payouts based on sales forecast.
• Review monthly labor expense vs. forecast,plan,LY and Trend.
• Identify variance drivers ,update management reporting and provide insights to variance.
• Oversee labor allocation process to the stores ensuring labor distribution aligns with budget.
• Daily weekly review of Hours performance report.
• Lead efforts to create continued efficiencies in labor model (task reduction, process streamlining.) update engineered labor standards as activities and processes in the stores.
• Responsible for the next evolution of labor standards.
• Owner of standards pro application and responsible for updating standards in workforce planning tools.
• Provide insight to field leaders around seasonal labor expectation.
• Bi-weekly labor reporting; review bi-weekly payroll feeds for hours, wage rate and mix.
• Responsible for labor investment store selection and reporting to ELT.
• Responsible for new initiatives, pilots, and tests to create longer term labor solutions and enhancements.
• Partner to IT, Operations and other cross functional teams to identify criteria for spiffs and commissions.
• Partner with Operations team on event guides and labor allocation for key events. Provide tools for stores to understand hours allocation, open shifts, and hiring needs for peak seasonality.
• Responsible for integration of labor analytics into store systems and reporting (Global Dashboard) to ensure we are building tools for stores to actively manage all the elements of WFM, hours, wage rate, compliment, selling cost etc.
• Responsible for development of flex model to allow stores to flex up and down during the week as business shifts.
• Provide labor guidance to brand leaders on special initiatives.

BASIC QUALIFICATIONS

• Must have strong data-driven validation,verification capability to ensure consistent accuracy of loads, plans, and management guidance.
• Bachelor degree in Finance,Business Administration or related discipline.
• Experience in Kronos WFM software or retail industry.
• 8+ years experience in labor, finance,technology roles.
• Experience with other workforce management solutions including payroll, equity, and time.
• SQL (Oracle), VBA, Power Pivot, productivity tool acumen will elevate candidacy.

​Pay Range: 147,998.40 - 206,610.00 

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. 

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