Job Description

Palmer Johnson is seeking a motivated and detail-driven Sales Support Administrator to play a key role in supporting our engine sales & programs. If you thrive on creating clarity, streamlining processes, and empowering sales teams to succeed, you’ll feel right at home in this impactful and fast-paced role.

This is a hybrid position with some in-office days required; the candidate must be within driving distance to one of the following cities: Santa Fe Springs, CA; Sun Prairie, WI; or Greenville, SC.

Who Are We? Palmer Johnson provides industry-leading drivetrain and engine solutions across the off-highway market, specializing in drivetrain components like transmissions and axles, serving OEMs and end users. With over 45 years of success, we pride ourselves on world-class service, technical expertise, and a culture that values people just as much as performance.

About the Role

As the Sales Support Administrator, you will provide essential support and communication to our Engine Sales & Programs team, ensuring quotes, orders, supplier reporting, and customer interactions are handled accurately and efficiently. This role is perfect for a detail-oriented professional who loves creating structure, enhancing visibility, and helping teams work better together. You’ll play a key part in strengthening daily operations and supporting growth in both sales performance and overall efficiency.

What You’ll Do

• Prepare and track quotes, orders, and customer correspondence to support day-to-day sales operations.
• Maintain accurate account, opportunity, and order data in Salesforce and P21.
• Coordinate smooth handoffs and communication between Sales, Engineering, and Operations.
• Monitor open quotes and follow-up actions to ensure timely customer responses.
• Compile supplier sales and inventory reports and track product movement and performance trends.
• Assist with project tracking, including product development progress and first article reviews.
• Schedule and document internal and supplier meetings and maintain dashboards reflecting KPIs and order activity.
• Support marketing and administrative tasks, including creating presentations, coordinating events, and assisting with meetings and travel.

What You Bring

• 2+ years of experience in administrative, sales support, or coordinator roles (industrial or distribution experience preferred).
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook). Experience with ERP and CRM systems such as P21 and SalesForce preferred.
• Strong organizational and time management skills with high attention to detail.
• Excellent written and verbal communication abilities.
• Ability to handle multiple priorities and meet deadlines in a fast-paced environment.
• Self-starter with a proactive approach to problem-solving and process improvement.
• Experience in industrial sales a plus.

Why You’ll Love Working Here

• Flexible hybrid schedule – work from home
• Award-winning culture – fun, approachable, and full of support
• Competitive compensation
• Robust benefits package :
• 401(k) with company match
• Health, dental, vision insurance
• Life and disability coverage
• Paid time off + 8 paid holidays
• Wellness initiatives and more!

Palmer Johnson is an equal-opportunity employer that is committed to hiring a diverse workforce representing the many personalities and cultures in our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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