TeleCommunications Technician II Job at FLASH Technology Group, Annapolis Junction, MD

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  • FLASH Technology Group
  • Annapolis Junction, MD

Job Description

Telecommunications Technician II needed!
Must have TS/SCI with active polygraph. 

Day Hours - Mon-Fri.
Group: Data Center Services
Team: Networks

Key Responsibilities:

● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
● Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
● Responsible for configuration of the Voice and Video Conferencing Systems
● Responsible for responding to security incident reports
● Works with customer ticket in the SupportIT ticketing system.

Education Requirements: 
HS/GES and 25 years of experience, OR
BS and 20 years of experience. 
***IAT Level 1 Certification 

Mandatory Skills:
Communication Skills
Creative Problem Solving
Nice to have troubleshooting expertise

Approximate Salary Range: $119,700 - $132,500

Comprehensive Benefits Package!
6% 401K Match!
Tuition/Certification Reimbursement!
Great Referral Bonus Program!

+++Can also apply to or send resume directly to dmagruder@flashtg.com.

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