Job Description

Job Location: Brooklyn, NY 11201 (Onsite)

Note: Candidates must have prior State, City, or Federal experience.

• Each candidate must submit a government-issued ID (Driver’s License or Passport) and provide three professional references (names, official emails, and phone numbers).

Job Description:

The City of New York – Department of Education (DOE) is seeking a Technical Writer to support documentation efforts for various technology and procurement projects. This role involves translating complex technical content into clear and concise documentation for both technical and non-technical stakeholders. The ideal candidate has experience working in public sector environments, excellent writing skills, and the ability to collaborate across cross-functional teams.

Specialty Areas:

• Technical Writing & Documentation – Transform complex business, functional, and technical information into clear documentation for contracts, procurement, systems, and internal knowledge bases.

• Stakeholder Communication – Collaborate with business units, technology teams, and external partners to gather and clarify requirements.

• Analysis & Information Synthesis – Interpret, reconcile, and organize information from multiple sources to ensure consistency and compliance.

• Standards & Compliance – Ensure documentation aligns with DOE and regulatory requirements, version control practices, and accessibility guidelines.

• Tool Proficiency – Utilize Microsoft Office Suite and diagramming tools to produce and manage documentation effectively.

Responsibilities:

• Gather, review, and document functional and technical requirements from stakeholders.

• Edit and synthesize information from various documents into contracting and procurement materials.

• Analyze high-level and low-level data to extract core business needs and translate them accurately.

• Act as liaison between technical and business teams, ensuring mutual understanding of requirements.

• Maintain document version control and ensure accessibility and compliance with DOE standards.

• Support the creation of internal knowledge portals and document repositories.

• Work with cross-functional teams to meet project deadlines, even amid ambiguity or changing priorities.

Skill Matrix:

Skill
Experience (Years)

5+

5+

5+

Required

Required

Required

Required

Required

Mandatory Requirements:

• Minimum 5+ years of experience in technical writing or business analysis

• Minimum 5+ years of experience with Microsoft Office tools

• Minimum 5+ years of experience in IT, software, or related industries

Qualifications:

• Experience in public sector, government, or education technology projects

• Excellent oral and written communication skills

• Ability to present technical content to non-technical stakeholders

• Strong attention to detail and process-driven documentation skills

• Bachelor's degree in Computer Science or a related field

Submission Requirements:

• Updated Résumé

• Government-issued ID (Driver’s License or Passport)

• Three professional references (Names, official emails, phone numbers)

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