Job Description

This is a remote position.

Job Listing: Team Lead – Sales & Customer Experience

About Us

At C.S.A., we are a dynamic, rapidly growing organization dedicated to being a true advocate for customers in need. We foster a collaborative and high-energy environment where innovation, exceptional customer satisfaction, and professional development are at the core of everything we do. Join a team where your ideas have an impact, your performance is rewarded, and your career growth has no ceiling.

The Role

We are seeking a driven and experienced Team Lead to guide our integrated Sales and Customer Experience teams. This is an opportunity for a passionate leader with a strong background in consultative selling, team coaching, and operational excellence. You will be instrumental in driving team performance, enhancing customer satisfaction, and empowering your team to achieve and exceed their goals.

Requirements

What You'll Bring (Qualifications)

Required:

• 3-5 years of experience in a supervisory or team lead capacity within a sales or customer support environment.
  

• Proven ability to meet and exceed sales targets and key performance indicators (KPIs).
  

• A strong understanding of effective, customer-centric sales strategies.
  

• Exceptional communication, leadership, and team motivation skills.
  

• Proficiency with CRM systems (e.g., Salesforce, HubSpot), Microsoft Office, and Google Workspace.
  

• Bachelor's degree in Business, Marketing, or a related field, OR equivalent professional experience.
  

Preferred:

• Direct experience with inside or field sales models.
  

• Familiarity with data analysis and sales forecasting software.
  

• Background in a high-growth, technology, or customer-focused industry.
  

• Polished presentation and persuasion skills, with the ability to influence stakeholders at all levels.
  

Benefits

Compensation & Benefits:

· Performance-based pay structure

· Unlimited earning potential based on output

· Potential quarterly bonuses

· Flexible work-from-home policy

· Growth and promotion opportunities within the company

Application Instructions:

Please submit your updated resume and a brief cover letter via the internal application portal. For questions regarding the role, contact.

EEO Statement:

C.S.A. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to a diverse and inclusive environment for all members of the C.S.A. Team.

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