System Administrator, Entry Level Job at FLASH Technology Group, San Antonio, TX

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  • FLASH Technology Group
  • San Antonio, TX

Job Description

Tier I Help Desk OPENING!
Must have TS/SCI with Polygraph Security Clearance.
Must be a US Citizen.

Day Hours: Mon-Fri

-Provides technical support and troubleshooting to network, desktop, and /or systems hardware and software. 
-May provide guidance to less-experienced co-workers. 
-Applies basic diagnostic techniques to ID problems, investigate causes, and recommend solutions. 
-Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. 
-Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. 

Must have HS /GED and 5 years of experience OR

BS and 0 years of experience.

Mandatory Skills: 
Customer Service 
ServiceNow or similar ticketing system experience 
IAT Level I or higher CompTIA Network + CE certification or must acquire within 6 months of start date.

Approximate salary range is: $50,800- $57,100

Can also apply to or send resume directly to dmagruder@flashtg.com.

Generous Referral Bonuses!

Job Tags

Remote job, Worldwide,

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