Job Description

At Havenly Brands, we believe everyone deserves a home they love. Since 2014, we’ve grown into the country’s leading interior design service. Through our brand Interior Define, we’re transforming how people shop for custom furniture by combining design expertise with a seamless sales process.

Interior Define is seeking a new, part time team (seasonal) member to play a key role in expanding our brand story by joining our Philadelphia Studio and working ~25-30 hours/week. This position is a part-time, seasonal role. The ideal candidate is eager to help us expand our brand, and to create a unique customer experience that far exceeds the uninspired, traditional furniture buying process. We are a fast-growing start-up reinventing the way people shop for custom furniture.

At our core, Interior Define is a people first company. We are committed to building and empowering a team that is diverse, equitable, and inclusive across all facets of individual identity; promoting collaboration, shared learning, and contributions to our respective communities. We are proud to be an equal opportunity employer.

What You’ll Do:

• Support the complete selling process from customer first touch to purchase execution and ensure the customer experience is exceptional.
• Field inquiries and ultimately sell to consumers over the phone, email, and through virtual appointments.

Who You Are:

• You are self-directed and willing to learn new things, ask questions, and promote customer experiences.
• You have exceptional attention to detail and the ability to translate details into actionable responses.
• You are a clear, effective communicator.
• You love interacting with customers (and teammates).
• You are excited about building an innovative brand that prioritizes an elevated customer experience.
• You have a keen eye for design.
• You are comfortable communicating with customers and are able to maintain a calm and friendly presence throughout each customer interaction
• You have a charismatic personality and a desire to engage with clients.
• You are customer focused. Our brand revolves around delivering an exceptional and differentiated customer experience. With that, you aim to make each customer experience better and will never settle for “that is good enough”.
• You are a team player and are capable of empathizing with others. 
• Experience in client relationships.
• Knowledge about design and furniture.

Additional Details: 

• This is a part-time, seasonal position located in our Philadelphia retail showroom. The position will require weekend availability.
• Compensation for this role: $20/hour.
• Havenly Brands is an Equal Opportunity Employer. Havenly's employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
• Applicants must be able to lift and mobilize small to medium items up to 50 lbs., while utilizing appropriate equipment and adhering to safety guidelines.
• Applicants must be able to maneuver effectively around studio floor.
• This position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing.
• Licensed to drive preferred.
• Applicants must be currently authorized to work in the United States on a full-time basis.

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