Senior application support engineer Job at AdvanSoft, Arlington Heights, IL

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  • AdvanSoft
  • Arlington Heights, IL

Job Description

Position : Senior Application Support Engineer

Location : CA/IL

Education : Bachelor's degree in Information Systems, Computer Science, Computer Applications, or a related Engineering discipline, or equivalent or relevant experience as minimum requirement for this position.

Job Responsibilities

  • Develop synthetic tests/measurement for measuring performance for NGCOBP on different browsers like: Firefox, Chrome and IE.
  • Write custom scripts to bypass multi-factor authentication for NGCOBP online login credentials.
  • Schedule performance tests to run on different public agents frequently based on the business use case.
  • Install AppDynamics agents on internally hosted FRB application servers to monitor the application performance for the NGCOBP.
  • Configure business transactions in AppDynamics to add the custom transactions for NGCOBP.
  • Implement WAF on Q2 e-banking platform based on the information security requirements of FRB.
  • Work closely with vendor Q2 to create a WAF project plan.
  • Identify use cases for synthetic monitoring which can’t be measured using public notes.
  • Following use cases were identified for SPA project: IE Lastmile monitoring, digital insight platform monitoring, service data dashboard (SSD) portal monitoring and multi factor authentication using cookie value.
  • Perform application analytics using Apteligent which enables automatic deduction of performance anomalies for transactions supported by Java and .Net application servers through machine learning, statistical inference and/or other methods.
  • Measure and report metrics on mobile OS, mobile app performance, mobile app version, API performance and payload.
  • Participate in on-call rotation with other DPS support team members.
  • Participate in the bridge call when there is a major production issue.
  • Identify the system that cause major issues using multiple triaging tools.


Send resume & specify position you are seeking to :

Email : info@adso.com

Call : 847-952-0000

AdvanSoft International,Inc.

135 E. Algonquin Rd, Suite#B, Arlington Heights, IL-60005.

Job Tags

Full time,

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