Sales Support Administrator Job at Aston Carter, Des Moines, IA

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  • Aston Carter
  • Des Moines, IA

Job Description

Seeking a Sales Support Administrator in the Des Moines Area! Apply Now!!

Job Description

Join a dynamic team where you will play a crucial role in supporting account managers and enhancing customer satisfaction. This position offers an excellent opportunity for growth within the company.

Responsibilities

  • Support three account managers with customer needs, and assist other account managers based on work volumes.
  • Enter customer orders and quotes into the computer system and process Return Authorizations.
  • Research and follow up on customer orders to ensure timely delivery.
  • Make occasional phone calls to supplier partners, corporate office teams, and customers for back-office support.
  • Obtain Proof of Deliveries from customers and ensure open order reports are current.
  • Extensively use Microsoft Excel for order entry and reporting purposes.
  • Assist in general clerical work such as email/phone correspondence and filing.
  • Research products not currently in the sales portfolio.
  • Enter, process, and maintain Quality event records.
  • Follow up with customers regarding Accounts Receivable.

Essential Skills

  • Previous sales experience, including retail, for at least 1 year.
  • Experience working with the general public.
  • Strong computer skills with the ability to navigate multiple screens, for at least 1 year.
  • Proficiency in Microsoft Excel, with at least 2 years of experience.
  • Administrative and order entry experience, for at least 1 year.
  • Strong attention to detail in previous roles, for at least 1 year.
  • Comfortable entering, processing, and maintaining quality records.
  • Customer service skills, with comfort in phone and sales work.

Additional Skills & Qualifications

  • Sales support experience.
  • Microsoft Office proficiency.
  • Data entry skills.

Work Environment

This is a 100% on-site position with initial virtual training. You will be working in a small office environment supporting a team of salespeople. The role operates on the 1st shift, Monday through Friday, from 8 am to 4:30 pm, totaling 40 hours per week.

Job Type & Location

This is a Contract to Hire position based out of Des Moines, IA.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Des Moines,IA. Application Deadline This position is anticipated to close on Jan 25, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Job Tags

Full time, Contract work, Temporary work, Work at office, Monday to Friday, Day shift,

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