Job Description

Summary

JOB SUMMARY: bus pass can be provided*

The Room Attendant is responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS:

This description is a summary of primary responsibilities and qualifications. The is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Reports clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES:

• Push Heavy carts.
• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.
• Previous Hotel Housekeeping experience preferred. 

PHYSICAL DEMANDS:

• Pushing two hundred (200) pound carts
• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

EOE/ M / F /D/V,

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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