Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Location Description:

Welcome to Hotel Murano, nestled in the heart of Tacoma. Proudly part of the Pyramid Global Hospitality portfolio. With 319 well-appointed guest rooms and an impressive 30,000 sq ft of meeting space spread across 19 versatile rooms, Hotel Murano isn't just a place to stay—it's a dynamic space that blends luxury with career opportunities. In the vibrant city of Tacoma, Hotel Murano reflects the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs designed to celebrate your achievements. Join us at Hotel Murano, where your role extends beyond the conventional 9-to-5. It's about being part of a professional team that understands Tacoma's unique energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

For Full-Time (Non-Union) Associates, we offer:

• Medical, Dental, Vision, Disability, & Life Insurance
• 401(k) Plan
• PTO - 14 days for first 3 years
• Holidays - 7 paid holidays and 2 floating holidays 
• Employee Room Rate Discounts

For Part-Time Associates, we offer:

• 401(k) Plan
• Sick Time: Accrue 1 hour for every 30 hours worked
• Employee Room Rate Discounts

For Union Associates  

• Vacation - 1 week after 1 year of service - 2 weeks after 2 years of service - 3 weeks after 7 years of service - 4 weeks after 15 years of service  
• Holidays - Union positions 6 Paid Holidays and 1 personal day
• 401(k) Plan
• Sick Time - Accrue 1 hour for every 40 hours worked 
• Employee Room Rate discounts

Join us and experience a workplace that values your success, health, and happiness—every step of the way.

Overview:

PRIMARY PURPOSE OF THE POSITION: The Room Attendant’s overall responsibility is to clean, and service assigned guest rooms and suites, including, but not limited to, making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash.

 

ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)

 

• Carry linens, towels, toilet items, and cleaning supplies, using supply caddy and/or wheeled cart.
• Clean rooms and suites, hallways, restrooms, corridors up to hotel standards and using approved chemicals so that health standards are met.
• Remove all soiled linens and terries from the room.
• Remove all room service trays from guest room and place in designated area.
• Empty wastebaskets and transport other trash and waste to disposal areas.
• Replace linens on beds and replenish all amenities and terry items.
• Replenish guest room supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners.
• Dust and polish furniture and equipment.
• Clean windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Ensure that all electronic devices (television, remote controls, stereo, telephones) are working properly.
• Ensure all guestrooms assigned are completed and marked with correct room status such as vacant ready (VR); vacant clean (VC); Occupied Ready (OR), Pick Up (PU), etc., including any information for input into guest history file. Notify supervisor when service is complete so rooms may be sold or occupied. 
• Observe precautions required to protect hotel and guest property.
• Keep storage areas and carts well-stocked, clean, and tidy.
• Respect privacy and maintain confidentiality of guest’s information.
• Return lost items found in guest rooms, hallways, the heart of the house and front of the house to the housekeeping department as a “lost and found” item with the date, where it was found, description of the item, and finder’s name.
• Stock cart with guest room supplies.

 

OTHER FUNCTIONS:

 

• Comply with company and departmental safety rules and regulations, including proper lifting and handling of all relevant equipment and proper handling of bloodborne pathogens procedure.

Qualifications:

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties.

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.

 

EDUCATION and/or EXPERIENCE: Previous housekeeping experience preferred 

 

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, ability to write room status. Ability to communicate successfully in English with hotel guests. Bilingual candidates are highly desired.

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 20-30 pounds, frequently lift and/or move up to 30-50 pounds, and occasionally lift and/or move more than 50 pounds. Employee must be able to push or pull a cart with equipment weighing over 75 lbs. on a regular basis. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the abilities to adjust focus. Manual dexterity to use and operate all necessary equipment.

 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Compensation Range: The compensation for this position is $19.85/Hr. - $19.85/Hr. based on qualifications and experience.

Job Tags

Full time, Remote work, Worldwide, Holiday work,

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