Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT) Job at Non Emergency Medical Transportation, Massachusetts

MlU4NHR1S1NYSXFRM3AwNnpUMkJvMjJ4QXc9PQ==
  • Non Emergency Medical Transportation
  • Massachusetts

Job Description

Salary: $300-$800 per month + bonus. 
Location: Remote
Schedule:  Form 11 am to 7pm EST (New York Time)  (8 hour shift), Monday to Friday with every other weekend availability.

RESPONSIBILITIES:
Scheduling: 
- You will schedule vehicles to pick up and drop off clients to their medical appointments 
- You will inform drivers of their assignments for the day and/or week. 
- You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time.

Communication: 
- You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur.
- You will be listening and speaking to people by dispatching software and phone. Your ability to listen, speak plainly and communicate effectively will be necessary. 
- You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently. 
- You must be organized, detail-oriented, and able to work well under pressure.

Handling Problems: 
- You will need to resolve any issues or complaints. Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems.  
- You will need to be able to prioritize the most important situations and think quickly on your feet.
- You shound think ahead and anticipate potential problems, such as allowing extra time during stormy weather


Reporting: 
- You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information.


Monitoring Safety: 
- You will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules.
- You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation.
- Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards.

 

Job Tags

Remote job, Full time, Shift work, Weekend work, Monday to Friday,

Similar Jobs

ElyoniX

NDT Level I & II Inspectors Job at ElyoniX

ElyoniX is seeking Level I & II operators for a full-time position located near Hartsville, SC. Relocation Assistance and Sign-On Bonus is available for qualified candidates. In this role, you will work as an Ultrasonic Operator performing Immersion Ultrasonic testing...

The Menta Education Group

Registered Behavior Technician (RBT) Job at The Menta Education Group

 ..., Mon-Fri, following a school calendar Benefits & Paid Benefit Time Off including during school breaks Must have Registered Behavior Technician Certification Responsibilities Implement and maintain behavioral program policies and data Provide general supervision... 

AO Globe Life - Branden Bowman

Entry level fully remote - No experience needed Job at AO Globe Life - Branden Bowman

 ...looking to take your career to the next level with a company that values growth, leadership...  ...and peace of mind through innovative insurance solutions. Who We Are: Globe Life AO...  ...focused on protecting families with life, health, and supplemental insurance products. We... 

Spruce Street School

Director of Admission and Communications Job at Spruce Street School

 ...admissions of new students. To present the School to prospective students and families, including handling applications and communication with candidates and their families (including tours and open houses); organizing and facilitating visits with candidates and their... 

RLDatix

Service Desk Analyst Job at RLDatix

 ...Service Desk Analyst | IT/Corporate Information Systems | Chicago, IL | Hybrid...  ...that enable improved decision-making and help deliver safer healthcare for all. At...  ...Interested in You Having ~ Prior professional experience in a Service Desk Analyst or similar role...