Job Description

Ark Animal Hospital in Casper, WY, is looking to add a full-time experienced receptionist to our team. Ark Animal Hospital is a fast growing, small animal veterinary practice that has provided high quality veterinary services with compassion to the community of Casper for over 30 years. Our mission is to provide a positive, caring environment to our clients, their pet companions, and our staff.

• Greet and welcome clients and their animal companions in a friendly, professional manner upon arrival to the clinic.
• Answer, screen, and forward incoming calls using a multi-line phone system, including answering client questions, screening for service needs, and scheduling appointments.
• Provide basic and accurate information in-person and via phone/email.
• Process incoming and outgoing patients, including taking payments.
• Ensure reception area and client waiting area is tidy and presentable.
• Handling incoming mail and email.
• Process a variety of documents, maintain and update client information, service data, and other relevant data within practice management software.
• Perform clerical duties such as filing and paperwork organization.
• Communicate clearly and effectively with the medical team and Practice Manager to ensure that clients are being provided with the highest level of care.
• Work well with a team to provide high quality care for our clients and their pets.

Requirements:

• All applicants must be willing to participate in pre-employment drug screening and background check.
• Veterinary or medical office experience is preferred.

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