At TTEC Digital our consultants work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs. Utilizing the TTEC Digital 360 model as a guide, our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way. As a Principal Consultant, you will not only be working with clients to deliver world-class solutions, but also mentoring other team members and beginning to participate in pre-sales activities. At the same time, you’ll experience support for your personal and professional growth.
This is a full-time remote role for a Principal Consultant, Pega Lead Business Analyst. The Principal Consultant will be responsible for leading and facilitating business analysis sessions, working with clients to understand their business needs, and translating these needs into functional requirements. The role also includes conducting detailed research, analyzing data, and providing strategic consulting services. The Principal Consultant will work closely with development teams to ensure requirements are accurately implemented and deliver consistent client satisfaction.
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