The primary purpose of this position is to deliver Legendary Service by projecting a positive image as a Member Experience Officer for Dover Federal Credit Union by performing a broad variety of member service functions, sales and service goals, and providing the ultimate member experience with product penetration through financial literacy and member satisfaction.
Essential Functions
Deliver service, to both internal and external members, in alignment with the credit union's Service Promises.
NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.
Requirements:Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must have the ability to continuously stand and/or walk with minimal sitting. The employee will also be required to use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull and/or carry up to 50 pounds.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Acknowledgement
I have received, reviewed, and fully understand the for Member Experience Officer. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.
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