Job Description

Business Office Manager

Cardiac Study Center, Tacoma, WA (Onsite)

Who We Are
At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.

We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you'll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day.

Why should you work with us?

• Leadership opportunity – Join a leadership team where you'll directly influence billing operations, referral services, and office efficiency in a thriving healthcare setting.
• Professional growth and development – Expand your leadership skills through collaboration with senior leadership, while shaping operational best practices for the organization.
• Collaborative culture – Be part of a supportive team that values communication, excellence, and continuous improvement.
• Make a real impact – Your work ensures the financial and operational health of our clinics, which helps drive accessible, high-quality cardiology care for our patients.

The Position

As a  Business Office Manager , you will oversee the daily operations of the billing and referral teams, ensuring the delivery of high-quality, timely billing and referral services. You will lead staff development, manage departmental performance, and collaborate closely with coding, hospital billing, and clinic leadership to optimize financial outcomes and patient access.

Your Day-to-Day Work

• Supervise, mentor, and guide billing, referral, and potentially front desk staff.
• Organize and optimize department workflows, schedules, and staffing coverage.
• Monitor billing and referral accuracy to ensure compliance with Medicare, Medicaid, and insurance guidelines.
• Manage staff performance through evaluations, coaching, and disciplinary processes.
• Develop department goals, implement best practices, and drive operational improvements.
• Act as a liaison between staff, leadership, and external stakeholders.
• Manage departmental budgets and promote fiscal responsibility.
• Ensure regulatory compliance and high-quality documentation and reporting.
• Maintain community partnerships and participate in ongoing education and training initiatives.
• Manage high-volume revenue cycle

Environment and Shift Details

This is a full-time, onsite leadership role based in a professional office environment, Monday through Friday. The work requires frequent communication with teams and leadership, along with computer and administrative work in a dynamic clinic setting. A hybrid-remote work schedule may be available after a 90-day in-office training period. 

Experience & Qualifications

Must-Haves

• At least  three (3) years of experience in a managerial or supervisory capacity.
• Strong understanding of healthcare billing, referrals, and insurance guidelines.
• Demonstrated leadership skills with the ability to mentor and motivate teams.
• Excellent problem-solving, time management, and communication skills.

Nice-to-Haves

• Familiarity with Epic systems and Medicare/Medicaid billing regulations.
• Experience managing front desk operations in addition to billing and referrals.
• Prior experience in a cardiology or specialty clinic environment.

Pay and Benefit Expectations

While you're focused on leading and optimizing patient access and billing operations, we are focused on taking care of you with benefits such as:

• Competitive salary ($102,161 - $118,300 based on experience).
• Comprehensive health insurance (with zero-cost premiums).
• Dental & vision plans.
• FSA/HSA options.
• Retirement matching.
• Paid vacation & floating holidays.
• Mental health support, and more!

Be a key leader in shaping the future of cardiology care operations. Apply today!

Requisition ID: 46986

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