Job Description

***This role is based at one of our corporate offices in McLean, VA or Dallas, TX***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Manager, Hotel Level Marketing Product Development you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Hotel Level Marketing team reporting to the Director, Hotel Level Marketing Services, you will work on projects including supporting or leading initiatives to redesign and optimize the current Hotel Level Marketing program, translating business needs and user feedback into actionable product features, managing the product backlog, and delivering iterative improvements that align with Hilton's strategic goals.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Help execute the technology product roadmap, ensuring alignment with Americas Marketing objectives.

• Write and manage user stories, features, and user acceptance criteria/ QA that reflect hotel needs and business goals.

• Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to lead iterative delivery.

• Use data and user feedback to inform backlog prioritization and identify opportunities for testing and optimization.

• Communicate with hotel teams to resolve needs or escalations.

• Collaborate with cross-functional teams to ensure new features are integrated smoothly and deliver measurable impact.

• Support Global initiatives

How you will collaborate with others:

• Partner daily with agency partners and with the internal Programmatic Media Team

• Manage stakeholders in Americas Marketing and Marketing and Loyalty

What projects you will take ownership of:

• Support development of a comprehensive technology product roadmap leveraging data and insights to inform milestones, testing opportunities and strategic initiatives.

• Translate hotel and internal stakeholder feedback into user stories, conduct sprint reviews and gather feedback for iterative improvements.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional experience.
• Three (3) years of work experience in product management, marketing technology, or related fields.
• Experience supporting product development in an Agile environment, including writing user stories and managing backlogs.

• Experience leveraging data and insights to inform storytelling.

• Experience communicating product updates, milestones and progress with multiple stakeholder groups and building relationships.

• Travel 20%
• Hybrid work schedule in Dallas, TX or McLean, VA.

It would be useful if you have:

• Familiarity with performance marketing and paid media strategy, including campaign reporting and optimization.

• Exposure to budget tracking and resource planning.

• Experience supporting change management and adoption efforts.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

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