Lifeline Call-Taker (Part-Time, Overnight Shift) Job at ProPivotal Staffing, Framingham, MA

M1U0NnV1eVNXNCtUM3BveXlUdUFvbXl3QUE9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Lifeline Call-Taker (Part-Time, Overnight Shift)

We are seeking compassionate and dedicated individuals to join our team as Lifeline Call Takers. Beginning July 16, 2022, this life line will serve as a direct three-digit phone line available 24/7, 365 days a year, connecting people in distress with trained National Suicide Prevention Lifeline counselors.

This part-time position, with overnight shifts and a rate of $20/hr, involves providing free, confidential emotional support to individuals in crisis. Training will take place in the Framingham office.

Responsibilities:

  • Answer incoming calls from individuals facing mental health issues, crisis situations, suicidal thoughts, or other stressful circumstances
  • Show extreme empathy towards callers while maintaining an impartial stance to provide effective support
  • De-escalate callers with the assistance of the call site supervisor when necessary
  • Be prepared to contact 911 on behalf of the caller in critical situations

Qualifications:

  • High school degree
  • Prior telephone/call-center experience, particularly focused on providing emotional support, is highly preferred
  • Experience with data gathering techniques
  • Proficiency with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must be able to attend training in Framingham, MA
  • Must have a Mac (Google Chrome access) or PC, strong Wi-Fi, and headphones with a microphone compatible with the computer
  • Quiet workspace for remote work

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Work at office, Night shift,

Similar Jobs

Anera

Writing Intern Job at Anera

 ...Position Summary: The Writing Intern will provide administrative support to the communications...  ..., communications, and business development work. The intern must be detail-oriented...  ...materials Expectations: Remote internship opportunity with preference for candidates... 

https://www.muni.org/departments/parks/Pages/default.aspx

Youth Employment in Parks Crew Leader Job at https://www.muni.org/departments/parks/Pages/default.aspx

 ...are subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA. DEPARTMENT: Parksand Recreation HOURS OF WORK : Monday through Friday; 8:15 a.m.to4:45 p.m. LOCATION: Russian Jack Springs Parks, 1600Lidia Selkregg... 

Mohawk Industries

TILE CARRIER - 2ND SHIFT Job at Mohawk Industries

 ...This is 2nd shift position working Monday to Thursday from 3:30pm to 2:00am. The hourly rate of pay is $20.43. The Tile Carrier operates and ensures a mounting line is supplied with tile. Major Functions and Scope: Feeds finished tile onto conveyers to... 

Raytheon Technologies

Senior Environmental Test Vehicle Engineer Job at Raytheon Technologies

 ...problems that create a safer, more secure world. Environmental Test (ET) is an engineering organization that supports all programs...  ...is seeking a Principal Test Engineer for the Environmental Test Vehicles (ETV) group. The ETV group designs, builds, and provides field test... 

Anytime Fitness, Westchester County NY

Gym Manager Job at Anytime Fitness, Westchester County NY

Club Managers, Personal Trainers and Membership Sales Talent! Our growing Anytime Fitness club(s) in Westchester County are adding to the Team the best-of-the-best gym membership managers and certified coaches/trainers. Part time or Full Time Available for the right person...