IT Help Desk Technician Job at Accentuate Staffing, Raleigh, NC

MlU4OHVlMlZYNHFRM0pveXp6K0pwMis2QWc9PQ==
  • Accentuate Staffing
  • Raleigh, NC

Job Description

Accentuate Staffing seeking a temporary  IT Helpdesk Technician with one of our clients in Raleigh, NC .  The IT Help Desk Technician will focus on supporting employees with basic technical issues and equipment management. The position requires an individual who is detail-oriented, customer-focused, and comfortable working 100% on-site at our HQ in a fast-paced yet supportive environment.

Responsibilities:

  • Monitor and manage incoming helpdesk tickets, ensuring all necessary details are collected.
  • Route tickets to the appropriate internal team or external vendors.
  • Provide basic troubleshooting for common technical issues, including phone, computer, and printer problems.
  • Direct employees to the correct person or department for issue resolution when appropriate.
  • Handle equipment logistics, including receiving, swapping, and managing laptops, mobile phones, and printers for incoming/outgoing employees and training events.
  • Assist with the setup and distribution of new equipment for staff as needed.

Requirements:

  • Experience in a Tier 1 IT Helpdesk role or similar entry-level IT position.
  • Familiarity with helpdesk ticketing systems (e.g., JIRA) is preferred.
  • Basic troubleshooting knowledge of computer hardware, software, and printers.
  • Strong organizational and communication skills.
  • Ability to work independently while maintaining excellent customer service.
  • Must be able to work on-site Monday through Friday, 9:00 AM to 5:00 PM.

Job Tags

Temporary work, Monday to Friday,

Similar Jobs

University of Minnesota Twin Cities

HR Consultant | University of Minnesota Twin Cities Job at University of Minnesota Twin Cities

 ...Position Overview The HR Consultant position consults on an array of HR issues including employee/labor relations, workforce planning, training and development, organizational effectiveness, performance management, and policy interpretation. The consultant builds... 

Anika Systems

Project Manager Job at Anika Systems

 ...talented Project Manager to join our expanding Federal team. We are a fast-growing woman-owned...  ...innovative IT solutions for federal government agencies. This position is currently remote...  ...be communicated in advance. Must be a U.S. Citizen with the ability to obtain and... 

Olesky & Associates

Orthopedic Hand Surgeon for Miami Job at Olesky & Associates

(Physician/MD qualifications required) Orthopedic Surgery (Hand/Wrist) - Miami, FL hospital is adding a fellowship trained Orthopedic Hand Surgeon. The position includes a Faculty appointment, teaching, and research. Time will be divided between the OR and office visits... 

Serigor Inc.

Business Analyst/Consultant -IV (Remote) Job at Serigor Inc.

 ...Job Title: Business Analyst/Consultant -IV (Remote) Location: Madison, WI Duration: 06 Months Job Description: Theclientis focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to... 

European Wax Center

Wax Specialist/ Licensed Esthetician Job at European Wax Center

 ...behaviors and processes put forward by European Wax Center. Education / Experience / Qualifications Valid state Esthetician or Cosmetology license. Exceptional interpersonal and communication skills, ensuring clear and effective consultations with guests....