Intensive Case Manager - Supportive Housing - at Transition House
Resident Support Coordinator (Case Manager)
Permanent Supportive Housing
Reports To: Director of Long Term Housing Services
JOB TYPE
Full Time: Monday-Friday (10am-6pm flexibility)
Salary: $59,000-$62,000 with comprehensive benefits
On site work required, with one day Work From Home
No weekends
Our greatest asset is our employees, encompassing a variety of origins, concepts, viewpoints, and life journeys. We've established a diverse and inclusive atmosphere filled with individuals who share a common purpose. Our leadership is characterized by openness, approachability, genuineness, and a commitment to nurturing our team. A tangible sense of mutual dedication permeates our environment, and collectively, we engage in impactful endeavors that bring about transformative changes for those we serve.
Transition House values diverse life experience and is an Equal Opportunity/Affirmative Action Employer. Bilingual/bicultural applicants, survivors of domestic violence, persons of color, people with disabilities and GLBTQI people are strongly encouraged to apply.
Who we are:
Transition House’s mission is to end domestic violence in our community. Sparking social change in Cambridge, Massachusetts since 1976, we are an innovative organization that develops prevention tools and provides holistic support and a range of housing options for individuals and families surviving domestic and intimate partner violence. To learn more about us:
You are unabashedly passionate about being of service. You work from a philosophy that sees people, not problems, and are committed to fostering a workplace culture that is client-centered, trauma-informed, collaborative, and guided by a social justice lens. In this exciting role, and reporting to the Director of Housing Services, your strengths will be highlighted as an effective communicator, proficient with technology, self-starter, team-oriented, resourceful, and well-organized. Your visionary mindset, creativity, and strong problem-solving abilities will be recognized.
This role provides:
Your focus will be supporting survivors of domestic violence that are living long-term in our agency’s subsidized units across the Metro-Boston area and are disabled. With a caseload of 12 households (8 families, and 4 individuals), some travel is required, although a vehicle is not necessary for the role.
You will have the opportunity to meet a variety of demands, including court accompaniment, Social Security and Benefits Advocacy, setting up and furnishing apartments, needs assessment, and co-facilitating training sessions in the community. You will share thoughtfully designed office space with another Resident Support Coordinator and the Survivor Resource Coordinator.
You will be supervised by a Director who is flexible, communicative, responsive, caring, and does not micro-manage. Above all, you will provide life-changing support to survivors of domestic violence.
Summary of Duties:
What we need from you:
It is our policy to complete a Criminal Offense Record Information (CORI) background check prior to hire. Findings will not automatically disqualify candidates.
How to Apply:
Jessye Kass Consulting is assisting with this search. To apply, fill out the application on this page. In lieu of a cover letter, you will be asked short answer questions and will upload your resume.
The questions will be:
What personal qualities make you a great fit for this role? What skills will serve you best in this role?
Please share an example of a time you improved efficiency in a process or system. What was the process/system? What steps did you take? What was the result?
Share an example of how you've utilized a trauma-informed approach in your care with clients.
If you have any accessibility issues, need accommodations, or have questions, please contact Jessye Kass Karlin at jessye@jessyekassconsulting.com.
No phone calls, please.
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