Job Description

Salary 41,247 - 52,843 USD per year

Requirements:

- - Clearance Level Must Currently Possess: Top Secret/SCI
- Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
- Public Trust/Other Required: None
- Job Family: Help Desk
- Skills: Customer Service, Information Technology (IT), Troubleshooting
- Certifications: None required
- Experience: 2+ years of related experience
- US Citizenship Required: Yes
- Education: AA/AS degree or equivalent experience
- Certifications Required:
1. Security+ CE
2. PWS 9.1

Responsibilities:

- - I will install, modify, and repair computer hardware and software both in person and using remote access tools.
- I will provide end-user software and hardware troubleshooting.
- I will apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
- I will administer e-mail, Microsoft Office, and other applications.
- I will provide remote support access through desktop mirroring and other remote access applications for worldwide sites.
- I will identify, investigate, resolve, and follow up on problems brought to the helpdesk by users of cloud infrastructure.
- I will maintain current knowledge of relevant technology as assigned.

Technologies:

- AI
- Cloud
- Hardware
- Support
- Security

More:

The likely hourly rate for this position is between $19.84 - $25.43, dependent on experience, geographic location, and potentially contractual requirements. This is not a guarantee of compensation.

Scheduled Weekly Hours: 40
Travel Required: None
Telecommuting Options: Onsite
Work Location: USA, Colorado Springs

Our benefits package for all US-based employees includes a variety of medical plan options, dental plans, a vision plan, and a 401(k) plan with contributions matched by the company. We offer a flexible work-life balance with various paid time off plans. Our employees can also access short and long-term disability benefits, life insurance, and critical illness coverage to protect their income.

GDIT is a global technology and professional services company committed to delivering consulting, technology, and mission services to major U.S. government agencies, defense, and intelligence communities. Our 30,000 experts leverage technology to provide innovative solutions. We work across 30 countries to help create a safer, smarter world through advanced technology and expertise.

At GDIT, we prioritize an unparalleled work experience and create opportunities for our employees to lead and learn. We are proud to be an Equal Opportunity/Affirmative Action employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

Job Tags

Hourly pay, Full time, Temporary work, Work experience placement, Remote job, Worldwide, Flexible hours,

Similar Jobs