Guest Service Representative Job at Hilton Garden Inn - Brunswick, Brunswick, GA

M2tVOHZPYVhXSStUM0pReXlUNkNwR214QXc9PQ==
  • Hilton Garden Inn - Brunswick
  • Brunswick, GA

Job Description

The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits:

  • Insurance (health, dental, vision, etc.)
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed.
  • Special team member hotel rates for travel enthusiasts.
Responsibilities:
  • Check guests in and out of the property
  • Handle guest inquiries and provide information about the local area
  • Assist with resolving guest complaints and issues
  • Process payments and maintain accurate records
  • Collaborate with other team members to ensure guest satisfaction
Requirements:
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role is a plus
Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

Grand Circle LLC

Travel Advisor - Inbound Call Center Sales Rep Job at Grand Circle LLC

Grand Circle Corporation is hiring REMOTE Traveler Advisors (Inbound Call Center Sales Agents) to join our August 4th 2025 class.Why...  ...Commission Structure~Medical, Dental, Vision & Life Insurance(s)~Strong Time Off (PTO & Company Holidays)~401(K) with Company... 

Ntag Miami Navy Recruiting

U.S Navy Enlisted Construction Electrician Job at Ntag Miami Navy Recruiting

 ...ABOUT: Sailors in the Navys Construction Battalion are makers. Theyre driven to work with their hands and they know the value of doing a job right the first time. Theyre tougher than any task and theyre not afraid to get a little dirty. As part of the Construction... 

All Terrain Landscape Creations

LANDSCAPE DESIGNER / DRAFTER Job at All Terrain Landscape Creations

 ...advancement in the future Competitive compensation based on skill level and job duties Full Description We are a locally owned landscape design-build company looking to hire a Landscape Designer for our organization. The Landscape Designer will be responsible for... 

Apache Corporation

Organizational Development Advisor Job at Apache Corporation

 ...Specific Responsibilities The Organizational Development Advisor plays a critical role in enhancing organizational effectiveness and employee development at Apache. This position involves supporting various learning and development strategies and initiatives to align... 

Robert Half

HR Generalist Job at Robert Half

 ...promoting an inclusive culture.Key Responsibilities:+ Manage the recruitment process, including sourcing, interviewing, and onboarding new...  ...to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you...