Additional Information
Job Number 25009799
Job Category Housekeeping & Laundry
Location Courtyard Baltimore Downtown/McHenry Row, 1803 Porter St, Baltimore, Maryland, United States, 21230VIEW ON MAP (
Schedule Full Time
Located Remotely? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Handle guest complaints ensuring guest satisfaction.
Hire, train and develop team members and ensure all required training is complete according to standards.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Ensure all end of month reports are completed to standard.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains Housekeeping Department’s annual budget.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Other duties as assigned.
Responsibilities
Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
Minimum 1-3 years of housekeeping management experience in the hospitality industry.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
The salary range for this position is $45,000 to $50,000 annually.
This company is an equal opportunity employer.
frnch1
...process. To learn how to apply for a faculty or staff position, please review this tip sheet . CORE JOB SUMMARY The Research Assistant 1 contributes to research investigators by providing research and experimentation support while following established...
...Summary : Were in search of InformationSecurity Analyst to monitor networks, manage SIEM, investigate breaches,perform audits, and ensure compliance. Candidate should have strongcybersecurity skills, experience with firewalls, encryption, vulnerabilitytesting...
...Description The Pastry Assistants main functions are to assist in the planning and execution of the dessert menu. It is the Pastry... ...include, but are not limited to the following: Assist the Pastry Chef with the planning, planning and execution of the dessert menu...
...Academy teams. POSITION SUMMARY This position requires a dynamic, self-motivated, organized, energetic and creative strength and conditioning coach with a working experience in either collegiate, soccer academy, minor league and/or professional sports. This position...
...team is on a mission to become the worlds leading integrated design practice. Our architects, engineers, interior designers, consultants... .... Your Opportunity Our Buildings team is looking for an Electrical Designer. You will work with close guidance and supervision on...