Job Description

We’re currently hiring Entry Level Customer Service Associates to support our live events, community outreach initiatives, and in-person marketing campaigns for nonprofit partners. This is an excellent opportunity for individuals who enjoy working with people, want to start quickly, and are eager to build valuable experience with a growing organization.

Position Summary

As a Customer Service Associate, you’ll serve as a friendly and knowledgeable point of contact at events and outreach sites. You’ll help introduce the public to our nonprofit campaigns, answer questions, and create memorable interactions that encourage community engagement. No previous experience is required—paid training is provided.

Responsibilities

• Welcome attendees and provide helpful, accurate campaign information

• Support event operations including setup, registration, and teardown

• Assist with distributing materials and representing nonprofit partners

• Engage with guests to build awareness for active fundraising initiatives

• Document guest interactions and share feedback with leadership

• Collaborate with event and outreach teams to ensure smooth, organized events

• Maintain a positive, energetic, professional presence throughout each shift

• Offer high-quality customer service in fast-paced event environments

Qualifications

Experience not required — training is provided.
Successful candidates typically:

• Communicate clearly and confidently

• Enjoy interacting with people in public settings

• Bring a friendly, outgoing, customer-first attitude

• Are reliable, adaptable, and open to learning

• Can manage multiple tasks in a busy event environment

• Are comfortable working some evenings or weekends

• Are 18+ and legally eligible to work in the U.S.

Preferred (not required):
Retail, hospitality, customer service, event support, or fundraising experience.

What We Offer

• Immediate start dates

• Paid training and ongoing guidance

• Competitive hourly pay + weekly performance bonuses

• Opportunities for rapid internal growth (Team Lead, Event Coordinator, Campaign Manager)

• Flexible scheduling

• Supportive, upbeat team culture

• Hands-on experience in events, customer service, and nonprofit outreach

• A meaningful role contributing to community-focused causes

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