Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE
DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Deputy Division Chief - LA/Coastal Workforce Services Division

Are you a leader who models the way, inspires a shared vision, fosters collaboration, and celebrates the success of others? Are you committed to the communities we serve and dedicated to building a culture of service, inclusion, and respect for all?

The LA/Coastal Workforce Services Division is seeking an exceptional leader to serve as a Deputy Division Chief (DDC) . In this critical leadership role, the DDC oversees a large, diverse team of managers and staff across our Region 1 Workforce Services offices. The DDC plays a key role in implementing and administering regional policies in alignment with statewide workforce services, employment, and training programs.

As a trusted advisor to the Division Chief, the DDC uses data-driven analysis and operational insights to recommend modifications to programs, staffing, budgeting, and service delivery to meet the evolving needs of our communities. This role requires strong leadership experience, exceptional communication skills, and a commitment to continuous improvement, accountability, and excellence.

If you are ready for the opportunity to lead by example, drive meaningful change, and make a difference in the lives of others -- Apply today and be part of a team committed to exceeding customer expectations and shaping the future of workforce services!

Please be advised the current job announcement indicates the job location is Santa Barbara. This position covers a region of responsibility that currently covers the Monterrey County, San Luis Obispo County, Santa Cruz County, Santa Barbara County, and Ventura County. Position is negotiable within the administrative areas. There is a possibility of a reorganization in the near future resulting in changes to this assignment including possible changes in area of responsibility based on business needs and possible Division restructure. It is recommended that the successful candidate's office be located in or closer to the Region of their responsibility. Significant travel throughout this Region and Division is required.

Will consider a T&D assignment.

As a state employee, you potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday, paid State Holidays, and potential annual raises. See the California State Employee Benefits Summary for more information.

Per the Governor's Office of California, the Employment Development Department is considered an essential department. To foster active collaboration with our employees and customers while promoting work/life balance for our teams, telework may be an option on a hybrid schedule, but is not guaranteed, and is at the discretion of the supervisor, operational needs, or guiding authorities. California Government Code Section 14200 requires employees to reside in

California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

This position is located at 130 E. Ortega St., Santa Barbara, CA 93101 Free on-site parking.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  her e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Frequent travel may be required for meetings, trainings, and oversight of regional administrative area.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to provide dynamic and creative leadership.
• Ability to review and analyze proposed and existing programs and operations
• Ability to plan, organize, direct and evaluate the work of a region team
• Ability to develop staff capabilities and successfully utilize their skills and training
• Ability to analyze and resolve administrative problems and take effective action
• Ability to effectively represent the Director at meetings and conferences
• Ability to prepare complete, concise reports and recommendations
• Ability to speak and write effectively
• Has knowledge of principles and practices of public administration including organization, budget preparation, personnel and fiscal management and training and staff development programs
• Has knowledge of principles, purposes, and problems of public employment security programs
• Has knowledge of programs, basic policies and problems of various organizations concerned with employment development in California
• Has knowledge of the provisions of the State Employer Employee Relations Act
• Has knowledge of principles of affirmative action and equal employment opportunity

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. To be considered for the position, applicants must submit an SOQ along with their application. The SOQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. SOQs must have both first and last name and be no more than two (2) pages in length. The SOQ must specifically address the following questions in the order listed below and each response must be numbered to clearly indicate which question you are responding to:

SOQ QUESTIONS:

1. Describe your experience managing personnel resources and budgets across multiple offices and programs. Include examples and details on how you have balanced staffing needs, fiscal responsibility, and service delivery demands. What tools or processes have you used to make informed decisions and ensure efficient resource allocation?
2. Provide detailed examples of how you have interpreted and implemented complex policies or regulations at a regional or organizational level. How did you ensure consistent compliance while maintaining service quality and staff engagement?
3. Explain your approach to program planning and evaluating operational performance. Provide a detailed example of how you have used data, metrics, or performance outcomes to identify areas for improvement, drive change, and ensure the achievement of organizational goals.
4. Describe your experience developing and maintaining relationships with external partners, community organizations, or other governmental entities. How have you worked collaboratively to address shared challenges, leverage resources, or improve service delivery to the community?

Write your responses carefully. Initial evaluation of each applicant will be based on the content of the answers and written communication skills demonstrated on their submitted SOQ. Resumes do not take the place of the Statement of Qualifications. Applicants who fail to follow these requirements or who do not provide responses to the specific questions in the order listed may be disqualified from the selection process.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, Work at office, Remote work,

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