Job Description
Job Details
Description Under the general direction of the CIO, the Director of Project Management is responsible for establishing, leading, and managing a best-in-class Project Management Office (PMO). This individual will define project management standards, develop processes, and implement tools to drive the successful delivery of initiatives across the organization. The Director will work closely with senior management to ensure alignment between projects and organizational priorities, enabling the credit union to achieve its strategic objectives.
Position Duties, Responsibilities, And Competencies - PMO Development and Strategy:
- Establish the PMO’s mission, vision, and framework, aligning it with the organization’s strategic goals.
- Define and implement project management methodologies, tools and best practices tailored to the credit union’s needs.
- Create policies, templates, and governance structures to standardize project execution.
- Team Leadership and Development:
- Build and lead a high-performing project management team, including hiring, mentoring, and professional development.
- Foster culture of accountability innovation, and continuous improvement within the PMO.
- Collaboration and Stakeholder Management:
- Partner with business leaders and stakeholders to align projects with strategic objectives and member needs.
- Act as a trusted advisor to the CIO and leadership team, providing insights and recommendations for project success.
- Facilitate communication and collaboration between project teams, executives, and key stakeholders.
- Project Oversight and Delivery:
- Provide oversight of all projects, ensuring they are delivered on time, within scope, and on budget.
- Monitor project performance and report progress, risks, and outcomes to the CIO and executive leadership
- Ensure consistent prioritization and resource allocation across the project portfolio
- Change Management and Innovation:
- Promote a culture of change management, ensuring smooth adoption of new processes, tools, and initiatives
- Drive innovation by identifying and implementing tools and technologies to improve project management efficiency and outcomes
- Performance Measurement and Reporting:
- Define and track key performance indicators (KPIs) to measure the success of the PMO and individual projects
- Develop and Present detailed project and portfolio performance reports to the CIO, executives, and key stakeholders.
- Works a regular and predictable schedule.
Qualifications - Bachelor’s degree in business, project management, or a related field (Master’s degree preferred)
- 8+ years of experience in project management, including at least 3 years leading a PMO or equivalent function
- PMP, PgMP, or other relevant certifications strongly preferred
- Proven experience establishing and scaling a PMO, preferably in financial services or a similarly regulated environment
- Deep understanding of project management methodologies, including Agile, Scrum, and Waterfall
- Strong leadership, communication, and interpersonal skills with the ability to manage cross-functional teams and influence stakeholders
- Familiarity with credit union operations, regulatory requirements, and member service priorities is a plus
Physical Activities And Requirements Of This Position TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
Mental Activities And Requirements Of This Position REASONING ABILITY: Ability to apply logical or scientific thinking to a wide range of intellectual and practical problems.
Able to deal with very difficult concepts and complex variables.
MATHEMATICS ABILITY: Ability to use advanced algebra, exponents, logarithms, linear equations, quadratic equations, mathematical induction and binomial theorem, permutations, calculus, and/or analytic geometry.
Able to perform basic statistical calculations including frequency distributions, reliability and validity of tests, normal curve, analysis of variance, correlation techniques, chi-square application and sampling theory and factor analysis.
LANGUAGE ABILITY: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.
Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to conduct training, communicate at panel discussions and to make professional presentations.
Intent And Function Of Job Descriptions Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
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