Job Description

Northeast Family Services is seeking an experienced and dedicated Director of Behavioral Health Billing who will be responsible for overseeing all aspects of billing operations. This role will report to the Director of Operations and is responsible for overseeing a team of five to ten billing specialists and related support staff to ensure the accurate and efficient management of the organization's account receivables. 

If you're looking to make a change, don't miss this career opportunity to join a rapidly growing and well-regarded organization! This position is based in our Warwick RI office. 

Essential Duties and Responsibilities include:

• Evaluate systems and develop processes and practices to maximize revenue
• Oversee the billing and coding process to ensure efficiency and accuracy
• Develop and maintain specific training materials for all Accounts Receivable workflows 
• Monitor Accounts Receivable and implement processes to enhance collections
• Ensure that billing is compliant with legal, regulatory, and contractual requirements
• Develop and monitor systems to measure and improve productivity of billable services 
• Provide leadership with reporting and analysis of KPI's related to revenue management 
• Serve as a liaison with payors including management of credentialing and contract processes 
• Maintain comprehensive payor information, including fee schedules and contract documentation 
• Perform special projects/reports as requested 

Qualifications:

• Bachelor's degree in accounting, business, or related field required 
• 5 years of billing management experience 
• 10 years overall billing experience 
• Must have billing experience in the behavioral health field 
• Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint 
• Must have excellent communication skills and be familiar with managing multiple high-priority projects in a fast-paced environment 
• Must be able to analyze processes and conceptualize solutions 
• Experience with EHRs / EMRs / Medical Billing Software is a must 
• Proficiency in Carelogic is a plus 

Benefits:

• Health, dental & vision
• 3 weeks paid vacation
• 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
• Generous sick time including mental health days
• 401k retirement plan with up to 4% match
• Voluntary short and long-term disability
• Voluntary Life Insurance
• Dependent care savings account
• Mileage reimbursement
• Longevity award - Monetary bonus and a vacation day annually
• Company provided laptop and cell phone
• Opportunity for professional growth
• Tuition Reimbursement 
• Personal cell phone discount

Compensation: 

• Full Time - Salary

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