Job Description

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.

Department of Health and Human Services (DHHS)

Public Service Manager II

Opening Date: December 22, 2025

Closing Date: January 7, 2026

Job Class Code: MA30

Grade: 30 (Confidential)

Salary: $71,843.20 - $101,587.20 per year

Position Number: 20002-4727

Location: Augusta

Core Responsibilities:

• Lead and oversee the DDBI training strategy and curriculum development/maintenance by assessing statewide training needs; developing, vetting, and continuously improving training plans, curricula, and tools for internal staff and external providers; and ensuring training approaches support consistent, high-quality practice across programs.

• Manage training operations, partnerships, and learning systems by overseeing training-related budgets, contracts, scope of work, and deliverables; coordinating training activities and alignment across OADS DDBI programs; and administering or coordinating learning platforms (including contracted systems) to support workforce development and program priorities.

• Provide training, technical assistance, and interested party engagement to strengthen the DD/BI service system by delivering and supporting training for internal and external partners, promoting understanding of program requirements and compliance expectations (including HCBS and implementation initiatives), and facilitating stakeholder collaboration to improve training effectiveness, accessibility, and outcomes.

The successful applicant will have progressively responsible experience leading and administering training programs, including needs assessment, curriculum and tool development, and evaluation; providing training and technical assistance to internal and external stakeholders; and coordinating training initiatives across multiple program areas to support consistent implementation and quality outcomes. The ideal candidate will also demonstrate experience managing contracts, budgets, and related operational processes, and using learning platforms and systems (including an LMS) to support workforce development, along with strong written and verbal communication skills and the ability to interpret and apply relevant policies, rules, and procedures.

Minimum Qualifications:

A combination of education, training, and experience providing the equivalent of ten (10) years of progressively responsible professional experience in leading and administering training programs, human services, disability services, or a closely related field, which includes:

• At least three (3) years of experience in training program leadership, with an ability to assess training needs and plan, develop, implement, and evaluate training programs/curricula, including facilitation and delivery as needed.

• A proven ability to provide technical assistance and work effectively with diverse internal and external partners to support compliance, quality improvement and statewide training initiatives.

• Experience collaborating with external partners such as federal agencies, community providers, or advocacy organizations,

Preference will be given to applicants who meet the minimum requirements and also have experience having developed and managed training to support developmental disabilities and brain injury programs.

Applicants must submit a cover letter and résumé. In your cover letter, please clearly address how your experience and qualifications align with the responsibilities and requirements listed above. Applications without a cover letter addressing these qualifications may not be considered.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.

Application Information:

For additional information about this position please contact Derek Fales at Derek.Fales@Maine.gov

To apply, please upload a resume and cover letter.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .

State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

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