Customer Success Manager Job at MW Partner, San Jose, CA

MjB3eHZ1V1VXSUdXM3BVN3d6dUFxbXV4Qnc9PQ==
  • MW Partner
  • San Jose, CA

Job Description

MW Partners is currently seeking a Customer Success Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

  • Hold workflow reviews and bespoke onboarding sessions as needed with a commanding presence to diagnose and re-align product adoption quickly
  • Be comfortable with larger book and help intervene where customer usage is under adopted to course-correct and ensure renewal
  • Build and grow product knowledge through enablement and cross-functional communication across the organization
  • Work collaboratively with broader sales and success teams to create account plans and execute growth strategy
  • Be the go-to resource for our clients as a source of objective industry insight

Requirements:

  • Bachelor's degree
  • 2 to 3 years of experience
  • Highly organized in approach to planning and organizing, prioritization of book or business with an emphasis on customer focus and experience
  • Experience with Salesforce or SaaS CRM platforms is a must
  • Background in data review in platforms like Tableau or Looker is a plus!
  • Excellent listening skills and strong sense of customer empathy and curiosity
  • Strong written and verbal communication and comfort in presentation settings
  • Experience in video creation or media technology workflows a plus; a passion for online video or video creation a must
  • Enthusiasm and drive to work in startup environment
  • Strong aptitude to get yourself up the curve on product knowledge and problem solving

For a confidential discussion or to find out more, contact Rucha Swain on 909- 235- 9478 / Snehita on 909-206-2714 or apply now.

Job Tags

Similar Jobs

Feather Falls Casino

Barback Job at Feather Falls Casino

 ...Position:Bar Back Department: Brewery Status: Full Time Salary: $15.50 Plus Tips Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance GenerousPaid Time Off plan -401K with... 

City of Portland

Water Treatment Operator I Job at City of Portland

 ...may be available in the future. Work Location: Lusted Hill Treatment Facility, 6704 SE Cottrell Road, Gresham, OR 97080, and Headworks...  ...questions and attach a resume. Position Summary The Water Treatment Operator (WTO) I position is in the Operations Group... 

Gordon Food Service

NA Category Support & Insights Analyst Internship Job at Gordon Food Service

 ...content ","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default" Sign In...  ...Search Job ID: R-43064 US-Michigan -Wyoming Internships NA Category Support & Insights Analyst Internship Full time Apply Now Wyoming, Michigan... 

Schneider Electric

Graduate Data Analyst Intern Job at Schneider Electric

 ...Schneider Electric has a new opportunity for a Summer 2026 Data Analyst Intern on our Power Products Customer Satisfaction & Quality Team in Nashville,TN or Raleigh, NC . We are seeking a highly analytical and detail-oriented student who is looking to grow with Fortune... 

Stantec Consulting International Ltd.

Electrical Designer - Buildings Job at Stantec Consulting International Ltd.

 ...team is on a mission to become the worlds leading integrated design practice. Our architects, engineers, interior designers, consultants...  .... Your Opportunity Our Buildings team is looking for an Electrical Designer. You will work with close guidance and supervision on...