Customer Success Manager Job at MW Partner, San Jose, CA

MjB3eHZ1V1VXSUdXM3BVN3d6dUFxbXV4Qnc9PQ==
  • MW Partner
  • San Jose, CA

Job Description

MW Partners is currently seeking a Customer Success Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

  • Hold workflow reviews and bespoke onboarding sessions as needed with a commanding presence to diagnose and re-align product adoption quickly
  • Be comfortable with larger book and help intervene where customer usage is under adopted to course-correct and ensure renewal
  • Build and grow product knowledge through enablement and cross-functional communication across the organization
  • Work collaboratively with broader sales and success teams to create account plans and execute growth strategy
  • Be the go-to resource for our clients as a source of objective industry insight

Requirements:

  • Bachelor's degree
  • 2 to 3 years of experience
  • Highly organized in approach to planning and organizing, prioritization of book or business with an emphasis on customer focus and experience
  • Experience with Salesforce or SaaS CRM platforms is a must
  • Background in data review in platforms like Tableau or Looker is a plus!
  • Excellent listening skills and strong sense of customer empathy and curiosity
  • Strong written and verbal communication and comfort in presentation settings
  • Experience in video creation or media technology workflows a plus; a passion for online video or video creation a must
  • Enthusiasm and drive to work in startup environment
  • Strong aptitude to get yourself up the curve on product knowledge and problem solving

For a confidential discussion or to find out more, contact Rucha Swain on 909- 235- 9478 / Snehita on 909-206-2714 or apply now.

Job Tags

Similar Jobs

Applied Technologies Group, Inc.

Junior software engineer Job at Applied Technologies Group, Inc.

 ...Pierce and Associates, is a woman-owned small business providing Engineering & Research, Cyber, C5ISR, Program & Acquisition Management...  ...Position: We are seeking a motivated and detail-oriented Junior Software Engineer to join our team, focused on autonomy software... 

Ashe County Schools

School Receptionist ACMS Job at Ashe County Schools

 ...: Ashe County School District is seeking to hire an individual to work as the front desk receptionist in the administrative office at Ashe County Middle School. This position is full-time (40 hours per week), 10-months and is eligible for benefits. Qualifications... 

MorseLife Health Systems

Recruiter Job at MorseLife Health Systems

 ...Recruiter Join Our Talent Team Are you passionate about connecting great people with meaningful careers? We'relooking for an energetic...  ...Tracking System (ATS). Represent MorseLife at job fairs, campus events, and industry conferences. Facilitate selection... 

Luxinboundportal

Social Media Marketing Assistant Job at Luxinboundportal

 ...Compensation:** $14/hour **Experience Level:** Entry-Level **About Us** We are **Luxinboundportal**, a media and online advertising company...  ..., grow, and contribute to our marketing efforts. **Position Overview** We are hiring a **Social Media Marketing Assistants** to... 

Toby's Estate

Assistant Pastry Chef Job at Toby's Estate

 ...Description The Pastry Assistants main functions are to assist in the planning and execution of the dessert menu. It is the Pastry...  ...include, but are not limited to the following: Assist the Pastry Chef with the planning, planning and execution of the dessert menu...