Customer Success Manager Job at MW Partner, San Jose, CA

MjB3eHZ1V1VXSUdXM3BVN3d6dUFxbXV4Qnc9PQ==
  • MW Partner
  • San Jose, CA

Job Description

MW Partners is currently seeking a Customer Success Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

  • Hold workflow reviews and bespoke onboarding sessions as needed with a commanding presence to diagnose and re-align product adoption quickly
  • Be comfortable with larger book and help intervene where customer usage is under adopted to course-correct and ensure renewal
  • Build and grow product knowledge through enablement and cross-functional communication across the organization
  • Work collaboratively with broader sales and success teams to create account plans and execute growth strategy
  • Be the go-to resource for our clients as a source of objective industry insight

Requirements:

  • Bachelor's degree
  • 2 to 3 years of experience
  • Highly organized in approach to planning and organizing, prioritization of book or business with an emphasis on customer focus and experience
  • Experience with Salesforce or SaaS CRM platforms is a must
  • Background in data review in platforms like Tableau or Looker is a plus!
  • Excellent listening skills and strong sense of customer empathy and curiosity
  • Strong written and verbal communication and comfort in presentation settings
  • Experience in video creation or media technology workflows a plus; a passion for online video or video creation a must
  • Enthusiasm and drive to work in startup environment
  • Strong aptitude to get yourself up the curve on product knowledge and problem solving

For a confidential discussion or to find out more, contact Rucha Swain on 909- 235- 9478 / Snehita on 909-206-2714 or apply now.

Job Tags

Similar Jobs

Unizontechnology

Medical Social Worker Job at Unizontechnology

 ...Job Title: Medical Social Worker Work Location: Morristown, New Jersey Rate: $56/hr. on W2. Duration: 3 Months (+ Extensions...  ...) Department: Care Management Morristown Job Type: Travel Contract Schedule: 8:00 AM 4:00 PM (Weekend requirement... 

Compass Group

Wine Bar Manager Job at Compass Group

 ...Position Title:Wine Bar Manager Salary:$75,000 - $80,000 Other Forms of Compensation: Become part of Restaurant Associates, the industrys leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts... 

DORN

Physical Therapy Assistant Job at DORN

 ...ergonomic assessments, body mechanics coaching, deep tissue therapy, and educational programs designed to increase safety and...  ...intervention. Job Summary We are seeking a Physical Therapy Assistant to join our team as an Injury Prevention Specialist in a Part... 

Omakase Restaurant Group

Corporate Executive Chef Job at Omakase Restaurant Group

 ...Job Title: Corporate Executive Chef, Dumpling Time Department: Back of House Reports to: Director of Operations Salary: $125,000 annually, discretionary annual bonus Employment Type: Full-time, Exempt Location (Job Location): All Dumpling Time... 

Prime WorldWide

CDL-A TRUCK DRIVERS AND OWNER OPERATORS Job Job at Prime WorldWide

CDL-A TRUCK DRIVERS AND OWNER OPERATORS JobPWW IS LOOKING FOR QUALIFIED CDL-A TRUCK DRIVERS OUT OF SAN FERNANDO VALLEY IN LOS ANGELES, CA. OTR * REGIONAL * CA ONLY * Solo Drivers or Owner Operators * Driver No Touch Freight * All Miles Paid Loaded and Empty...