Job Description

We’re seeking an  Entry Level Customer Service Representative to support our live events, community outreach programs, and face-to-face marketing campaigns for mission-driven nonprofit organizations. If you’re energetic, people-focused, and ready to start immediately, this role offers a meaningful career path with a supportive, fast-growing team.

Position Overview

As an Entry Level Customer Service Representative , you’ll serve as the first point of contact at events and community activations. Your primary responsibilities include engaging with the public, answering questions, sharing campaign information, and creating positive brand experiences for ethical and nonprofit organizations.

This is an entry-level position with paid training , ideal for individuals looking to build skills in communication, customer service, event support, and outreach.

Key Responsibilities

• Represent nonprofit and ethical brands at live events, outreach sites, and promotional activations

• Greet attendees, answer questions, and provide clear, helpful campaign information

• Assist with event setup, registration, logistics , and distribution of promotional materials

• Engage with community members to build awareness and support for ongoing campaigns

• Collect customer feedback and document interactions to improve event performance

• Collaborate with outreach and marketing teams to ensure smooth event operations

• Troubleshoot on-site issues with a professional, solution-oriented mindset

• Deliver friendly, enthusiastic, high-quality customer service throughout each event

Qualifications

No experience required — we provide full, paid training.

You’ll excel in this role if you:

• Communicate clearly and confidently

• Have a positive, outgoing, customer-first attitude

• Are organized, adaptable, and able to multitask in fast-paced environments

• Are reliable, proactive, and eager to learn

• Work well independently and within a team

• Are available for some evening and weekend shifts

• Are 18+ and legally authorized to work in the U.S.

Preferred (but not required):

• Experience in customer service, retail, hospitality, or event support

What We Offer

• Immediate start dates

• Paid training with ongoing mentorship

• Competitive hourly pay plus weekly performance bonuses

• Rapid advancement opportunities (team leadership, event coordination, account management)

• Flexible scheduling

• A fun, supportive, high-energy team environment

• Hands-on experience in customer service, event marketing, and community outreach

• The opportunity to make a meaningful impact working with mission-driven organizations

Ideal Candidates

This role is perfect for:

• Entry-level job seekers

• Individuals from retail, hospitality, or food service seeking a career change

• Recent graduates or career switchers interested in marketing, events, or nonprofit work

• Anyone passionate about community engagement, customer service, and personal growth

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