Customer Service Representative - Entry Level Job at Invictus, Tracy, CA

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  • Invictus
  • Tracy, CA

Job Description

We’re looking for a motivated and organized Customer Service Representative to join our dynamic team! In this role, you’ll be a key player in supporting our customer interactions, assisting with outreach efforts, and helping to deliver excellent service during events and promotional campaigns.

This is a fantastic opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and wants to develop hands-on experience in customer service, community outreach, and event support.

No prior experience required—just a positive attitude, eagerness to learn, and strong communication skills.

Key Responsibilities

  • Provide friendly and professional assistance to customers and event attendees

  • Answer questions and share information about our organization, events, and campaigns

  • Support the coordination of event logistics including materials and supplies

  • Help with setup, on-site support, and cleanup of events and outreach activities

  • Assist team members in ensuring smooth operations and excellent customer experiences

  • Track customer engagement and gather feedback for continuous improvement

Qualifications

  • Strong communication and interpersonal skills

  • Friendly, approachable, and comfortable engaging with the public

  • Highly organized with good attention to detail

  • Able to work well in a fast-paced, team-oriented environment

  • Reliable, punctual, and professional

  • High school diploma or equivalent required

  • Bonus: Experience in customer service, events, hospitality, or volunteer roles

What We Offer

  • Paid training and personalized mentorship

  • Opportunities for growth into event coordination or outreach roles

  • A supportive and inclusive team culture

  • Flexible schedules and varied daily tasks

  • Competitive pay plus performance-based bonuses

  • Medical benefits included

  • The chance to contribute to meaningful community events

Job Tags

Full time, Flexible hours,

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