Job Description

• Provide general administrative and clerical support, including answering phones, handling mail, and managing meeting room bookings.
• Greet and assist patients, clients, and visitors in a friendly, professional manner; maintain visitor logs and direct guests as needed.
• Maintain confidentiality of all resident care information and promptly report any suspected or known HIPAA violations.
• Keep the reception area clean, organized, and welcoming at all times.
• Schedule appointments and coordinate calendars for meetings and events.
• Operate office equipment (copier, scanner, fax, multi-line phone system) and use Microsoft Office Suite proficiently.
• Read, write, and communicate effectively with managers, staff, and visitors; prepare reports and business correspondence as needed.
• Perform light physical tasks, including occasional lifting of up to 25 pounds and extended computer use.
• Follow and interpret written and verbal instructions, solve practical problems, and handle a variety of clerical tasks with minimal supervision.
• High school diploma or GED required; prior receptionist or administrative experience preferred.

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