Concierge Job at White Lodging - Westin Austin Downtown, Austin, TX

MjAwK3V1eVhYNHVVMTVvK3pER0FwbUcy
  • White Lodging - Westin Austin Downtown
  • Austin, TX

Job Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.


Responsibilities

What You'll Do


  • The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
  • Assist guests with any special requests including reservations, hotel information, and arranging transportation.
  • Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
  • Help to resolve any guest complaints or concerns that come your way.
  • Assist guests with food and beverage needs while in the concierge lounge and clean the lounge as needed.
  • Develop and maintain positive working relationships.
  • Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
  • Perform other duties as assigned.
What You'll Bring


  • The concierge will have an outgoing and social personality.
  • Excellent communication and listening skills.
  • A passion for service with a positive, can-do attitude and have a team-player mindset.
  • A talent for problem solving and the ability to adapt to any situation
  • Ability to stand and walk for long periods of time and to lift at least 10 pounds regularly


Other Information


  • DailyPay option
  • Day 1 Medical, Dental and Vision insurance
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


Location Code: 3108

Job Tags

Local area,

Similar Jobs

Nigel Frank

ERP Admin - NAV/BC - New Hope, MN (hybrid) - $95k Job at Nigel Frank

 ...ERP Admin - NAV/BC - New Hope, MN (hybrid) - $95k a0MaA000000ovb4.1_1746567972 ERP Admin - NAV/BC - New Hope, MN (hybrid) - $9...  ...Applications Director and IT team * Application support for Dynamics 365 Business Central, Power BI, and third-party ISV applications... 

Lensa

Clinical Research Associate, Sponsor Dedicated Job at Lensa

 ...their career. Our client, IQVIA, is seeking professionals in Carlsbad, CA. Apply via Lensa today! Our team is looking for Clinical Research Associates to join our Sponsor Dedicated team. Ideal candidates can be located anywhere in the US near a major airport hub.... 

Lensa

Scrum Master Job at Lensa

 ...approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit . The Scrum Master position will support Public Consulting Group's Corporate Technology departments. We are looking for an individual who is... 

Circuit Court of Cook County, Illinois

OCJ - Law Clerk II/ Division Attorney - Criminal Division Job at Circuit Court of Cook County, Illinois

 ...JOB TITLE: LAW CLERK IICRIMINAL DIVISION GRADE: 16FLSA EXEMPT SALARY: $67,389 (Law school graduate pending Illinois licensure: $56,313) JOB SUMMARY AND DUTIES: The Law Clerk II reports... 

Ironside Human Resources

Certified Medical Coder/Biller Job at Ironside Human Resources

 ...This is a remote position. Certified Medical Coder & Biller Full-Time Remote Opportunity A short term acute care hospital...  ...: Full-Time | 8-Hour Shifts Responsibilities: Accurately code and bill physician clinic and hospital claims for government and...