Client Service Representative - Entry Level | Nonprofit & Community Outreach Job at Flourish-In Inc., Norfolk, VA

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  • Flourish-In Inc.
  • Norfolk, VA

Job Description

Are you passionate about helping others and creating meaningful change in your community? Join our growing nonprofit outreach team as a Client Service Representative and play a key role in connecting donors, volunteers, and community partners with programs that make a lasting impact.

This is an entry-level opportunity designed for individuals who are organized, people-oriented, and motivated to grow in the nonprofit and community engagement field. We provide hands-on training , mentorship, and clear paths for career advancement.

Key Responsibilities

  • Serve as the first point of contact for donors and community members via phone, email, and in-person outreach.

  • Provide friendly, professional support and ensure all inquiries are handled promptly and accurately.

  • Assist in planning and executing fundraising campaigns, community events, and outreach programs .

  • Draft and send personalized thank-you notes, acknowledgment letters, and event invitations to donors and sponsors.

  • Maintain and update donor records in CRM systems with confidentiality and accuracy.

  • Collaborate with internal marketing, communications, and event teams to ensure consistent messaging and branding.

  • Contribute creative ideas to enhance the donor experience and strengthen community relationships.

  • Track and report on donor engagement and campaign performance metrics.

Qualifications

  • Enthusiastic about nonprofit work, community outreach, and public engagement .

  • Strong communication skills — written, verbal, and interpersonal.

  • Highly organized with excellent attention to detail.

  • Team-oriented and adaptable in a fast-paced, mission-driven environment .

  • Positive attitude and willingness to learn — no prior experience required (training provided).

What We Offer

  • A rewarding opportunity to make a tangible difference in your community.

  • Comprehensive training in donor relations, event coordination, and nonprofit communications.

  • Supportive and inclusive workplace culture focused on teamwork and growth.

  • Career advancement opportunities into leadership or program coordination roles.

  • Active participation in high-impact community events and fundraising initiatives .

Job Tags

Full time,

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