Chat Agent Job at Snaphunt, United States

M2tzd3VlU1NXWW1RMnBVeXpqR0JvR20wQVE9PQ==
  • Snaphunt
  • United States

Job Description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Opportunity to make a positive impact

The Job

Position Overview:

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.​

Key Responsibilities:

  • Engage with website visitors via live chat, addressing inquiries about content, products, and services.​
  • Provide accurate information and assist users in navigating the website.
  • Resolve customer issues efficiently, escalating complex queries when necessary.​
  • Maintain records of customer interactions and feedback to inform content and service improvements.​
  • Collaborate with content creators and the support team to enhance user satisfaction.​

Benefits:

  • Fully remote position with flexible working hours.​
  • Competitive monthly salary based on experience.​
  • Opportunity to be part of a passionate and dynamic team.​
  • Access to industry insights and professional development resources.​

The Profile

Qualifications:

  • Previous experience in a customer service or chat support role.​
  • Excellent written communication skills with a keen attention to detail.​
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Familiarity with live chat software and customer support tools.
  • Self-motivated with the ability to work independently in a remote setting.​

Bonus Points:

  • Interest or background in food, grilling, or the carnivore lifestyle.​
  • Experience with social media engagement or online community management.​

The Employer

At our client, you'll find meat delivery probes, smoker reviews, cooking tips, and expert interviews from our team of meat connoisseurs.

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

BS&A

Salesforce Administrator Job at BS&A

 ...BS&A JOB DESCRIPTION Salesforce Administrator About the Position The Senior Salesforce Administrator is responsible for the configuration, administration, and optimization of BS&As Salesforce ecosystem (e.g., Sales Cloud, Revenue Cloud (Salesforce CPQ & Salesforce... 

Lafrance Hospitality

YEAR ROUND - Bartender / Bistro Attendant - Fairfield, North Conway, NH Job at Lafrance Hospitality

 ...Ensure cleanliness and organization of the bar area Handle cash and process payments Provide excellent customer service and...  ...communication skills Ability to multitask and work efficiently under pressure TIPS certification is preferred Benefits... 

Merry Maids L.P.

House Cleaner No Nights or Weekends Job at Merry Maids L.P.

 ...Cajonlocation) Benefits: Be home for dinner every night Paid time off available after 90 days Paid weekly Paid training is $17.50 per hour to start Our top...  ...Maids is a great opportunity whether you're looking for a part-time or full-time job. No previous house cleaning... 

Dairy Queen

DAYSHIFT CREW MEMBER Job at Dairy Queen

 ...Dayshift Positions Specifics: PART TIME Positions Available Hours vary from 11AM until 5PM PAID WEEKLY ***Must have Reliable Transportation We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill... 

Aya Healthcare

Per Diem (PRN) ICU RN job in San Pedro, CA - Make $854/shift Job at Aya Healthcare

 ...current schedule. We have immediate per diem (PRN) shifts available for the following position: ICU Registered Nurse in San Pedro, CA. Job Details ~ Pay: $854/shift Start Your Per Diem Journey with Aya Healthcare Working per diem is a great way to maintain...