Job Description

Job Overview

Rate per hour: $3.63 + TIPS

About Us:
Crab Cab started as a 5-star food truck in 2013, and today we continue our legacy of serving up the freshest, most delicious crab cakes, soups, and seafood. We pride ourselves on offering a warm, family-friendly dining experience where each guest feels like they’ve come home. We’re seeking servers who are passionate about hospitality and delivering exceptional guest experiences.

Job Summary:
As a Bartender at Crab Cab, you will be responsible for crafting beverages, providing excellent customer service, and ensuring a warm and welcoming environment for our guests. Your role involves preparing drinks, making recommendations, maintaining a clean bar area, and ensuring guests have a memorable experience at the bar.

Core Responsibilities:

• Greet Guests: Welcome guests warmly at the bar and introduce them to our drink offerings.
• Craft Drinks: Prepare and serve drinks according to Crab Cab’s recipes and guest preferences, ensuring accuracy and consistency.
• Upsell and Recommend: Suggest cocktails, beers, and wines that complement our food menu, and offer premium options where appropriate.
• Manage Bar Orders: Handle drink orders from both bar guests and servers, ensuring timely and efficient service.
• Ensure Guest Satisfaction: Engage with guests, check back with them throughout their visit, and respond to any concerns or requests.
• Maintain a Clean and Organized Bar: Keep the bar area clean, fully stocked, and organized throughout your shift.
• Follow Safety Protocols: Check guest IDs and adhere to all alcohol safety regulations.

Requirements:

• Previous experience as a bartender in a full-service bar or restaurant.
• Excellent communication skills and a positive, friendly attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of basic cocktails, beer, wine, and responsible alcohol service practices.
• Must be able to stand and move for long periods, and lift/carry supplies.
• Must be available to work evenings, weekends, and holidays.

Guest Relations:

• Provide attentive, personalized service to bar guests, ensuring they feel welcome and cared for.
• Anticipate guest needs, offering refills, suggestions, and checking in regularly.
• Thank guests sincerely and ensure they leave with a positive impression of Crab Cab.

Teamwork and Communication:

• Work closely with fellow bartenders, servers, and kitchen staff to ensure smooth service.
• Communicate effectively and professionally with all team members to maintain a cohesive workflow.
• Physical Requirements:
• Ability to stand, walk, and move around the bar for the duration of your shift.
• Lift and carry up to 25 pounds regularly and up to 50 pounds with assistance.
• Bend, twist, and move comfortably to serve drinks, restock, and clean the bar area.

Why Join Crab Cab?

• Flexible role with opportunities to work as a Busser, Food Runner, or Barback based on shift needs.
• A supportive, team-oriented environment.
• Competitive pay + tips.
• Opportunities for career growth and cross-training.
• Employee discounts on food.

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