Job Description

Automotive Service Dispatcher Nye Ford is looking for a skilled and experienced Automotive Dispatcher to join our growing service team. If you’re detail-oriented, highly organized, and thrive in a fast-paced environment, we want to talk to you! The Automotive Service Dispatcher manages the flow of vehicles through the repair process, ensuring efficiency and customer satisfaction. The Dispatcher schedules work, prioritizes repairs, and communicates with technicians and customers. Key responsibilities include managing customer inquiries, dispatching service requests, and coordinating with technicians to ensure timely and accurate repairs. Your Role: * Assign repair orders efficiently based on technician skill level, availability, and job complexity * Maintain a steady workflow by monitoring job progress and technician productivity * Coordinate with service advisors to ensure timely repairs and customer satisfaction * Assist in balancing shop capacity and meeting daily service targets * Communicate effectively with all service department staff What We're Looking For: * 2+ years of dispatching experience in a dealership or high-volume service center * Strong knowledge of automotive service operations and technician capabilities * Clear, professional communication and multitasking skills * Proficiency with scheduling and repair order management systems We Offer: * Competitive compensation based on experience ($60,000 + Bonuses) * Monday - Friday Schedule (7 AM - 5 PM) * Full benefits package including medical, dental, and vision insurance * 401(k) * Paid time off, vacation and employee discounts * Growth opportunities with paid training * Employee vehicle purchase plans * Birthday Holiday * Long term job security * A team-oriented work environment focused on growth and success We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area, Monday to Friday,

Similar Jobs