Job Description

Pivotal is the leader in the emerging market of electric Vertical Takeoff and Landing (eVTOL) aircraft. We design, develop, and manufacture light eVTOL aircraft and are renowned for the BlackFly, the first light eVTOL to fly manned missions and enter the consumer market.

Efficient, compact, and simple, Pivotal vehicles are designed for a wide range of consumer, public service, and defense applications. Our distinctive tilt-aircraft architecture and scalable platform have been in development, preparing to enter the market for over 10 years. We recently announced our next-generation aircraft, the Helix, planned for general release and scalable production in 2025.

Mobility is one of the most highly-valued areas of technology investment today. This is the right company, in the right space, the right strategy, at the right time. We invite you to join our amazing team and grow with us.

Performsintermediate levelscheduled and unscheduled maintenance, inspections, troubleshooting, and repairs on Pivotalaircraftand components under limited supervision. Ensures all work is performedin accordance withapproved data, safety standards, and regulatory requirements tor maintainaircraftairworthiness.

Responsibilities

• Perform scheduled and unscheduled maintenance, inspections, troubleshooting, and repairs on Pivotalaircraftand products including structural repairs and components and/or parts replacements.
• Conduct functional tests, system checks, and post-maintenance verifications to ensure continued airworthiness and compliance with Pivotal engineering requirements and applicable regulatory standards.
• Use diagnostic tools, including mechanical, electrical, and software-based systems, to troubleshoot system faults.
• Travel to events, demos, and customer locations as needed to provide on-site maintenance support, field repairs, and mission-critical technical response.
• Provide remote technical support for customer- performed maintenance, including video calls, guided troubleshooting, and real-time repair validation.
• Accurately document maintenance actions, findings, customer interactions, and service reports to support continuous improvement and product feedback loops.

Qualifications

• 5+ years of experience inaircraftmaintenance, electromechanical systems, or related high-reliability assembly environments.
• FAA Airframe & Powerplant (A&P) certificate preferred; equivalent military experience accepted.
• Strong communicationskills with the ability to interface directly with customers, both on-site and remotely.
• Ability and willingness to travel for events, customer support, and field service assignments.

Preferred Qualifications

• Hands-on experience working with electronic systems in controlled environments. Experience with electrical debugging, handling, swapping, and repairing PCBAs.Experience withhandling installing and testing cable harnesses.
• Proficiencyinterpreting engineering drawings, schematics, and technical data.
• Experience developing or executing maintenance procedures that align with FAR Part 43.
• Prior experience working at a Repair Station, FBO, or aviation field maintenance environment.
• Previouscustomer-facing technical support experience.
• Familiarity with digital maintenance tracking systems

Attributes aligned with Core Values

• Demonstrates a proactive safety mindset by embedding safety into daily operations, identifyingand mitigating risks through assessments and training, encouraging open dialogue on safety concerns, and continuously improving protocols to ensure a safe work environment.
• Puts customers at the center of every action by deeply understanding their challenges, delivering exceptional value, and striving to exceed expectations to support their success as our core purpose.
• Activelyseeksand values diverse stakeholder perspectives, builds cross-functional relationships, and fosters trust through empathetic, fact-based communication—committing toshared decisions for the greater good.
• Drives results with clarity and purpose by focusing on what matters most, adapting to change, taking initiative, and owning outcomes while aligning actions with a clear understanding of success at every level.
• Navigates ambiguity with resilience and bold thinking, challenges the status quo, and combines innovative ideas with practical best practices to overcome obstacles and drive progress.
• Fosters a high-performance culture grounded in respect, professionalism, and support—balancinghigh expectationswith a healthy, collaborative environment and being a trusted, dependable teammate.

$40 - $53 an hour

Applicants must be eligible for employment in the United States and willing to work onsite at our HQ office in Palo Alto, CA.

Pivotal offers a comprehensive benefits package, including medical, dental, vision, and 401k plans.

Pivotal is an Equal Opportunity Employer. Pivotal does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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