1st Line Support Engineer (Permanent role) - Hybrid after the qualifying period
What’s this role about?
As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.
Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress your technical knowledge.
Benefits Include:
What will I get up to day to day?
You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.
Your everyday focus will include:
Stand out from the pack with these things:
Job Type: Full-time.
Salary: Negotiable.
Schedule:
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